Anna Heister Ceramics

Shipping

Orders will be shipped within one week unless noted otherwise. To protect your purchase during transit I will wrap every item with much care and send it to you in a firm box.

Shipping costs

Within the Netherlands: 7 EUR
Within the EU: 14 EUR
Outside the EU: 20 EUR

Local pick up in Utrecht

When you live in the Netherlands you can choose to collect your purchase at my studio:

Tulpstraat 24
Utrecht
the Netherlands

Refunds

In the event of an item being damaged in transit, please take a photo of the damaged item and the box and contact me as soon as possible. I will replace or refund any item that have been damaged due to shipping.